General Terms of Sale

In these General Terms of Sale (hereinafter « GTS »), the following terms have the meanings given below:

« Freddy Met Curry »

Freddy Met Curry SRL, registered office at Chaussée de Mons 95, 1070 Anderlecht (Belgium), VAT BE0682716781, provider of event catering services.

« Client »

Any natural or legal person calling upon Freddy Met Curry's services.

« Service »

All services provided by Freddy in the context of an Event, including culinary preparation, delivery, setup, on-site service, clean-up and equipment retrieval.

« Quote »

Document drawn up by Freddy specifying the nature, details and price of the Service proposed to the Client.

« Event »

Any occasion for which the Client calls upon Freddy (conference, reception, cocktail, seminar, private party, etc.).

These GTS define the rights and obligations of Freddy and the Client in the context of any event catering Service.

They apply to the exclusion of any other conditions, except for express written derogation agreed between the parties. Freddy reserves the right to modify these GTS for future orders. The version in force is available at www.freddymetcurry.be.

Validation of a Quote – by signature, purchase order or any written agreement (including by email) – implies the Client's full and unreserved acceptance of these GTS.

The order is considered final upon Freddy's receipt of the signed Quote or any written agreement from the Client (including by email).

Freddy reserves the right to suspend or interrupt any Service if the payment conditions set out in article 6 are not respected.

Prices shown on the Quote are expressed in euros, excluding VAT, unless otherwise stated. Applicable VAT will be invoiced in accordance with Belgian law in force.

Any modification requested by the Client after validation of the Quote may result in a price adjustment.

An event confirmed less than 7 working days before its date may be subject to a 5% surcharge.

Any amount not paid by its due date automatically generates, without prior formal notice:

• late payment interest at the statutory rate in force, calculated on the unpaid amount from the due date and capitalized monthly until full payment;
• a flat-rate compensation of 10% of the remaining amount due, with a minimum of €40, to cover collection costs.

These penalties automatically apply to any late payment. As an illustration, a 6-month payment delay on a €5,000 invoice generates, in addition to the flat-rate compensation, interest of approximately €132 at the current statutory rate.

In the event of non-payment of the deposit within the deadlines, Freddy reserves the right to suspend or cancel the Service. The order is then considered cancelled by the Client and the cancellation fees provided for in article 9 apply.

The final number of participants must be confirmed by the Client at the latest 7 working days before the Event.

The rules for reducing the number of participants and cancellation fees are summarized in the table below:

Freddy undertakes to provide a quality Service, prepared with fresh, seasonal ingredients, and including at least 80% of ingredients from organic farming (certified by Certisys – BE-BIO-01). Freddy respects the food hygiene and safety standards in force (FASFC).

Freddy cannot be held responsible for:

• delays or malfunctions caused by incomplete, incorrect or late information provided by the Client;
• damage caused by the Client's installations, equipment or premises;
• allergic reactions resulting from allergies not communicated in writing in accordance with article 10;
• preservation of products after their delivery or provision at the place of the Event (the cold chain is respected by Freddy until that moment).

In any case, Freddy's liability is capped at the total amount of the order concerned.

Products supplied by Freddy may contain or have been in contact with allergens (gluten, dairy products, nuts, eggs, fish, sesame, celery, mustard, soy, lupin, etc.).

It is the Client's responsibility to communicate in writing, upon order confirmation and at the latest 7 working days before the Event, any allergy, food intolerance or specific diet of their guests.

Freddy declines any responsibility in case of missing, incomplete or late information.

When the Service includes the serving of alcoholic beverages, Freddy undertakes to serve responsibly and to systematically offer non-alcoholic alternatives.

Freddy reserves the right to refuse to serve alcohol to any person manifestly intoxicated or presenting a risk to themselves or others.

The Client is responsible for the consumption of alcohol by their guests after service. Freddy cannot be held responsible for damage caused by an intoxicated guest, whether during or after the Event.

The Client undertakes to ensure that no alcoholic beverages are served to minors. Freddy cannot be held responsible if alcoholic beverages are consumed by minors outside its direct control.

In accordance with its zero waste commitment, Freddy supplies its products in reusable containers that remain its exclusive property.

The Client undertakes to use the service equipment made available appropriately. Any damaged or lost equipment may be re-invoiced by Freddy at its purchase value.

The Client undertakes to guarantee:

• access to the Service location within the agreed deadlines, including for unloading and setup;
• compliance of the necessary installations: electricity, water access, adequate preparation space;
• respect for the agreed schedules.

Any delay, breach or non-compliance attributable to the Client may result in the billing of additional fees, particularly for additional staff hours.

In the event of an unforeseeable event beyond the parties' control (strike, bad weather, fire, supply impossibility, pandemic, general power outage, etc.), Freddy may suspend, postpone or cancel the Service without this giving rise to compensation.

If the Service is postponed, the parties will agree on a new date within a reasonable time. Any payment obligation already incurred remains due for services already prepared or initiated, unless otherwise agreed in writing.

All content, recipes, visuals, texts, logos and materials produced by Freddy remain its exclusive property. Any reproduction or use without prior written authorization is prohibited.

The Client's personal data is collected and processed by Freddy exclusively for the administrative and commercial management of the order, in accordance with the General Data Protection Regulation (GDPR). It is not transmitted to third parties, except for legal requirements.

For any question relating to the processing of your data: info@freddymetcurry.be.

These GTS are subject to Belgian law. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

Any dispute will fall under the exclusive jurisdiction of the Courts and Tribunals of the judicial district of Brussels (French-speaking).

The Client acting as a consumer also has the possibility of submitting their dispute to the European online dispute resolution platform: https://ec.europa.eu/consumers/odr.

If one of the clauses of these GTS is declared null or inapplicable, the other clauses remain fully in force. The clause concerned will be replaced by a valid provision as close as possible to the original intention of the parties.

Freddy's failure to exercise a right provided for in these GTS does not in any way constitute a waiver of that right.